Optimiza offers consulting services in formulation, planning and implementation of corporate strategies, taking into consideration the overall corporate objectives, internal state, external environment and other key factors. Our experience in formulating strategies includes strategies for post Mergers and Acquisitions (M&A), growth, new investments, launching of new products, and accessing new markets.

Optimiza also formulates and helps execute the right transformation strategy for companies who need significant company-wide changes, whilst remaining flexible and adaptable to changing circumstances. We make sure your goals, preferred future state and the initiatives leading to it are all realistic, clear, concise and measurable through the use of internationally recognized management tools (i.e., Balance Scorecard), enabling clients to clarify their vision and strategy, and translate them into action. Our understanding of the critical success factors, market trends, and key approaches allow us to plan your lowest-risk transformation initiative, whether it was a restructuring project, business units' alignment, management framework implementation, post-merger integration, or leadership style adjustment.

Optimiza’s consulting services include helping companies plan for the future of its business by conducting detailed market research, evaluating feasibility of ideas and developing business plans. The Business Strategy & Planning practice at Optimiza covers the following consulting services:

• Strategy Formulation
• Strategy Execution
• Balance Scorecard
• Transformation Planning & Execution
• Business Planning
• Feasibility Studies
• Market Research

Optimiza helps its clients better manage their business processes through redesigning and implementing improved business processes that achieve dramatic returns, when a client needs significant improvements to the efficiency and cost of processes or when introducing new enterprise-wide systems.

We reengineer processes by mapping the as-is processes, determining targeted Key Performance Indicators (KPI) and associated levels against which the to-be processes will be benchmarked, measuring process performance against set KPI and simulate potential to-be processes, then select the optimum to-be option that achieves the targeted KPI levels.

Through wide expertise across a diversified team of consultants, we also document business processes and develop supporting standardized kits according to ISO requirements that assure businesses reliable and consistent implementation of their processes. The Business Process Management practice at Optimiza covers the following consulting services:

• Business Process Re-engineering (BPR)
• Business Process Optimization (BPO)
• Business Process Documentation (BPD)

Optimiza has long invested in its Human Resources Management (HRM) practice where it has become a valuable offering in helping organizations accomplish their objectives by attracting, motivating and retaining talented employees. Optimiza believes that not just financial and technological capital provides companies with competitive advantages, but also its human capital.

Optimiza covers a wide range of HRM areas through a dedicated HR team with extensive knowledge and experience. Optimiza has a proven record of carrying out numerous successful HR engagements for various organizations across several industries within the MENA region. Our Human Resources Management (HRM) practice covers a variety of consulting services, including:

• Job Analysis
• Job Evaluation & Grading
• Salary Surveys
• Compensation & Benefits (Total Rewards System)
• Performance Management System
• Human Development & Training
• Policies & Procedures
• Organizational Design & Development
• Manpower Analysis
• Developing Succession Plans 
• Developing Career Path Plans
• Career Development Planning

A Project Management Office (PMO) will facilitate the proper initiation, planning, monitoring and controlling of projects that will ensure delivery of projects on-time and within budget. Optimiza has extensive expertise in building and deploying a full project management office framework that includes comprehensive governance, policies and procedures and tools needed to successfully carry out the complete project management cycle.

Optimiza has extensive knowledge in implementing PMI standards and disciplines to be able to successfully deliver desired results by managing project scope and identifying lessons learnt. Our PMO practice supports business-oriented organizations focusing on return on investment by providing cost control tools and efficient resource allocation. Our Project Management practice at Optimiza covers the following consulting services:

• PMO (Project Management Office) Setup & Operation
• Portfolio Management
• Program & Project Management Tools

Optimiza has in-depth expertise in the majority of business capabilities that are critical for the profitability of the business. These capabilities include: strategy, products, market, customer, sales, service, supply chain, information technology, production and operations, finance and performance management, and people and culture. Optimiza’s Enterprise Capability Assessment framework can assess all these areas and develop specific improvement action plans that can optimize organizations.

Through Activity-Based Costing (ABC) our clients are able to identify, describe, assign costs to, and report on their organization’s operations. ABC identifies opportunities to improve business process effectiveness and efficiency by determining the "true" cost of a product or service. We also work on analyzing and designing solutions to optimize working capital components, namely; inventory, payables, and receivables through comprehensive Working Capital Optimization expertise and services. We are able to assist our clients in selecting and deploying business automation solutions successfully and efficiently (ERP, HRMS, etc.). Our Business Performance Optimization practice at Optimiza covers the following consulting services cover:

• Enterprise Capability Assessment
• Activity-Based Costing (ABC)
• Cost Accounting
• Working Capital Optimization
• Production Optimization
• Business Automation Solutions

Through a world-class team of Supply Chain Management experts and consultants, Optimiza can assess the entire or part of the supply chain of an organization in terms of processes, human resources and technology, through careful analysis of performance gaps, both quantitatively and qualitatively, recommending improvement solutions, and developing improvement roadmaps for bridging the identified gaps.

Optimiza is fully equipped to streamline a client’s purchasing processes and/or generate a business manual for operating the purchasing function, with a bottom line of accelerating flow of sourcing and procurement information, eliminating process bottlenecks, reducing human errors, increasing employee productivity, leveraging buying power, reducing costs and enhancing relationships with suppliers. We also help our clients avoid supply imbalances, enjoy an effective supply chain, make informed decisions about customer orders, inventory levels and reorder quantities, delivery of goods, operational workload, capacity requirements for warehouses, labor, equipment, budgets, plans for future sales promotion, and/or the introduction of new products; for all make-to-stock, make-to-order, and assemble-to-order products. Our consulting services in this area cover:

• Assessments using the SCOR Model
• Logistics & Distribution
• Balancing Supply & Demand (Forecasting & Inventory Planning)
• Procurement & Cataloging
• Strategic Vendor Management

Business Continuity Management (BCM) is a holistic management process that identifies potential impacts that threaten an organization, and provides a framework for building resilience and capabilities that safeguard the interests of its key stakeholders, reputation, brand and value. Business Continuity includes many technical areas such as disaster recovery, business recovery, crisis management, incident management, emergency management, product recall, contingency planning and can be summed up as the business’s ‘plan B’.

Disaster Recovery Planning (DRP) is a comprehensive statement of consistent actions and procedures to be taken before, during, and after a disaster. It refers to a coordinated strategy involving plans, procedures, and technical measures that enable the recovery of IT systems, operations, and data after a disruption.

By implementing Business Continuity and Disaster Recovery plans your business will increase its recovery capabilities dramatically. This means you can make the right decisions quickly, cut down time and minimize financial impact. Preparedness is the key; it gives confidence. Having BC in place demonstrates a duty of care to your customers and suppliers.

BC and DR are particularly relevant for those organizations that operate in high risk environments such as finance, telecom, transportation and the public or government sectors, where the ability to continue operating is essential, both for the organization itself, as well as its customers and stakeholders. It is never too early to begin business continuity planning, but clearly there are times when it is too late. As a result, sitting down and beginning your plan today is good business.

Optimiza consultants work with business and technical people to plan, develop, and deploy end-to-end solutions and plans for protecting critical business processes through leading edge services and technologies.

Optimiza offers a full array of IT Infrastructure Consulting Services to quantify and qualify short and long term improvement of the customers’ IT infrastructure environments. Our Assessment Design and Optimization services include development and documentation tailored to the technology, data, and applications that are tailored to meet your business needs and requirements. Optimiza covers the following areas in IT infrastructure Optimization or Simplification services:

• Consolidation – Concentrating systems and resources into locations with fewer, but more powerful, helping also to increase IT efficiency and simplify the infrastructure. Additionally, centralized system management tools can help improve scalability, availability, and disaster tolerance.

• Virtualization – Virtualization helps in making complexity nearly transparent while offering a composite view of the IT assets. This may help reduce capital and administrative costs, while giving users better service and availability. Our Virtualization services are designed to help make the IT infrastructure more responsive, scalable and available.

• Integration – Integrated systems environments simplify system management tasks and improve security. When all servers for instance have secure access to all data, your infrastructure will be able to respond better to your users’ information needs.

• Automation – Choosing IT infrastructure components with autonomic capabilities can improve availability and responsiveness and help protect data as storage needs grow. As soon as day-to-day tasks are automated, systems administrators will be able to spend more time on critical, higher-level tasks unique to a company’s business mission.

Not only do we offer a pre-packaged response, but we spend the time to ensure that our services meet your needs every step of the way. As an experienced service provider, we work with many different partners, types of toolsets which result in a solution with the best combination of products for your needs and the ability to leverage what you already have.

Enterprise Architecture (EA) is a conceptual blueprint that defines the structure and operation of an organization. The intent of EA is to determine how an organization can most effectively achieve its current and future objectives. EA contains four key perspectives;

• Business Perspective – It defines the processes and standards by which the business    operates on a day-to-day basis.
• Application Perspective – It defines the interactions among the processes and standards used by the organization.
• Information Perspective – It defines and classifies the raw data (such as document files, databases, images, presentations, and spreadsheets) that the organization requires in order to efficiently operate.
• Technology Perspective – It defines the hardware, operating systems, programming, and networking solutions used by the organization.

Purported advantages of having an EA include improved decision making, improved adaptability to changing demands or market conditions, elimination of inefficient and redundant processes, optimization of the use of organizational assets and minimization of employee turnover.

Optimiza Enterprise Architects work with stakeholders, both leadership and subject matter experts, to build a holistic view of the organization's strategy, processes, information, and information technology assets. Their role is to take this knowledge and ensure that your business and IT are in alignment properly. They link the business mission, strategy, and processes of an organization to its IT strategy, and documents this using multiple architectural models or views that show how the current and future needs of an organization will be met in an efficient, sustainable, agile, and adaptable manner.

There are architecture frameworks that encapsulate best-practice, which are applied by Optimiza Enterprise Architects as guidance in achieving successful EA projects. These include the Zachman Framework (ZIFA), the Open Group Architectural Framework (TOGAF), Microsoft Framework (MOF) and others.

Service Oriented Architecture (SOA) – Today, more and more companies understand the need for SOA, drawn primarily by the promise of interoperability in an increasingly global and heterogeneous business world, SOA framework allows firms to better align their business needs and IT infrastructure, lower development costs, encourage sharing of services, complete integration faster and build industry best practices.

SOA is becoming the architectural style of choice in many enterprises. It has seen explosive growth over the last years. It can be applied throughout the EA, but is usually applied to the organization of the software that supports the enterprise's business operations. With SOA, this software is organized as a set of loosely-coupled software services. The services are supported by an infrastructure that, together with the services, enables information to flow freely within the enterprise and between the enterprise and external organizations.

A major benefit of SOA is it delivers enterprise agility, by enabling rapid development and modification of the software services. The infrastructure can support this by including facilities such as business-oriented scripting languages and model-driven implementation tools. These facilities support not only the creation of new software services, but also the modification and replacement of existing ones; in fact the whole service lifecycle. They are used via human-computer interfaces by development staff.

Relying on its accumulative experience across private and public sectors, Optimiza will enhance your IT plan in the favor of your business. To achieve this objective, Optimiza has built a pool of highly skilled and experienced IT professionals with a business focus to help your organization benefit from IT for the better of your business. We choose technologies that make your business workflow run faster, less expensively and more reliably and also leverage your general business.

Optimiza applies governance to IT investments, change projects and service delivery. It extends governance to include the systems themselves that can give the management tool the customer needs to overcome many persistent problems in IT.

IT Governance is used to describe the processes for deciding how money should be spent. It includes prioritization and justification of investments. It includes controls on spending such as budgets and authorization levels. It is used to describe many different aspects of IT change. It is sometimes used to describe project management and control and to describe the management and controls of a portfolio of projects. It is used to make sure that IT change processes comply with regulatory requirements. Sometimes it covers the deployment of IT staff. Simply speaking Governance is used to align IT change and expenditure to business change and expenditure.

Optimiza Information Security consultants enable you to prove the effectiveness of the your IT defenses, identify weaknesses before they can be exploited, locate gaps against industry standards, expose and resolve areas of vulnerability, monitor security against new threats, improve network and system reliability, enhance protection against internal and external threats and provide documented proof of the effectiveness of your security defenses. Optimiza offers the following information security services:

• Services for People:
  Optimiza offers security training, security awareness program, social engineering and organizational structuring.
• Services for Process:
  Optimiza offers information security policies, business continuity planning, and international standards (Basel II, ISO 27001, PCI, Risk Management, and Compliance Auditing).
• Services for Technology:
  Optimiza offers vulnerability assessment, network and application penetration testing, architecture review and design, and digital and computer forensics.
• Managed Security Services (MSS):
  This type of service offering is designed to provide small, medium and large organizations the ability to leverage 24x7x365 security monitoring and management in order to respond more efficiently to incidents and become more proactive.
  More and more organizations are turning to Optimiza for a range of security services to reduce costs and to access skilled staff whose full-time job is security. Such services may include: Network boundary protection:
  including managed security services for firewalls, Intrusion Detection Systems (IDSs), and Virtual Private Networks (VPNs), Security monitoring, Incident management: including Emergency Response and Forensic Analysis, Vulnerability Assessment and Penetration Testing, Anti-virus and Content Filtering Services and Information Security Risk Assessments.

Optimiza offers a variety of IT Compliance services as separate services for all of the above consulting service packages such as but not limited to (BS25999, ISO27001, PCI, TIA 942, BASEL II, etc) that cover the Governance, Risk, and Compliance (GRC) areas for different IT organizations and entities.