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Information Technology Services
 


The IT Infrastructure Services umbrella of Optimiza is large and covers many fields. With a pool of IT professionals offering a variety of services starting from the architecture and design of different sizes of IT infrastructures, to the implementation and testing of a wide-range of hardware, platforms and enterprise applications and databases, Optimiza offers the following services:


Network Infrastructure Implementation and Support Services

Optimiza provides innovative services to help clients implement and support highly optimized and reliable network infrastructures. With deep skills and knowledge - including industry-leading expertise in IP Communications, Network Security, Mobile and Wireless technologies, our staff of highly qualified and certified Cisco and Microsoft Network Engineers provides services and expertise during the implementation and support of network hardware, software and appliances.

Optimiza also provides network administration and support, including proactive network monitoring, scheduled administration, help desk and on-site support, and initial planning all the way through implementation and ongoing management and support. Optimiza can provide you with the expertise you require to optimize the performance and ongoing support of your network infrastructure.

Optimiza covers both passive and active networking components through a powerful and strategic partnership with dominant networking technology providers such as Cisco, Alcatel, Nexans, Redline and others.

Data Center Facility Preparation, Implementation and Support Services

Optimiza offers Data Center Facility Preparation, Implementation and Support Services to maintain efficiency, cost-effectiveness and quality within the data center environment.

These services are designed to help you integrate, operate and evolve your computing environment by filling resource gaps and providing specialized deployment expertise whenever it is required. Also,  they can be applied in a variety of ways, from project management and support of day-to-day data center operations to more strategic optimization initiatives. The services are structured to address the main areas of concern by focusing on the successful delivery of data center infrastructure projects and technology deployment or migration projects.

IT Systems (servers, storages, platforms and applications) Implementation and Support Services

Collaborate with Optimiza for scalable, flexible, and reliable IT System services. No one is better equipped to help you address today’s complex systems technology issues than Optimiza. We’ve worked with countless customers to optimize their system environments, reduce costs and streamline management. Unlike many competitors, we have the expertise and resources to help support, optimize and manage your entire technology infrastructure. We also provide the optimum state-of-the-art systems and business resources to our clients. These services cover three main areas:

1.     Storage Services: Optimiza recognizes the growing importance of your data storage 
     capabilities to your competitive success. That’s why we offer a wide portfolio of business-
     focused storage infrastructure optimization services that include:

   Storage Consolidation Services: Simplify and save with Optimiza’s proven approach,
   powerful resources and strong commitment to your consolidation initiative’s success

   Data Protection and Replication Services: Obtain flexible, scalable support for proper 
   installation, configuration and integration of state-of-the-art data protection and replication 
   solutions 

   Storage and Data Migration Services: Lower the risk of data loss, threats to data integrity
   and performance slowdowns

   Storage Management Services: Collaborate with Optimiza to cost-efficiently tighten
   environment-wide control and strengthen business-technology alignment

Optimiza has a prestigious list of storage technology partners, such as EMC, HP, IBM and NetApp.

 

2.     2.    Server Services: Whether your environment comprises of single vendor or a mix of
     vendors’ technologies, you can rely on us for the specific know-how you need. We deliver  
     industry-leading services through a holistic, uniquely collaborative approach. We work 
     closely with clients to design, build, integrate, manage and evolve solutions for today and
     tomorrow.Optimiza Server Services include:

   Deployment Services: Implement industry-standard and business-critical servers rapidly and
   with minimal business disruption

   Onsite Services. These include preventive, diagnostic and remedial support

   Software Support: Complementing your in-house capabilities with end-to-end lifecycle
   services

   Proactive Support: Maximizing availability and reducing downtime

   Migration Services: Accelerating business growth with agility-enhancing next-generation
   capabilities

   Virtualization and Consolidation Solutions: Helping you optimize capacity utilization and
   contain costs

Optimiza Server Services Partners are: HP, Bull, IBM, Acer and Dell.

3.     Platforms Services: Optimiza service professionals apply our proven infrastructure
     expertise to help optimize and support your multi-technology environment for mission-critical
     applications. Whatever your current operating system, we have the resources, experienced
     professionals, and global partners to evolve your business into a more efficient, responsive
     enterprise. Solid relationships with best-in-breed software vendors allow us to be flexible
     with our choices for your solutions and provide a focused point of accountability that can
     overcome current and future business problems.

   UNIX Platforms Services: We offer installation, startup services, and technical support
   and 24x7x365 maintenance contracts services for HP-UX, IBM AIX, Sun Solaris, Linux, Red
   Hat and others

   Microsoft Platform Services: Microsoft Windows and .NET-based solutions are probably a
   part of your IT infrastructure. Whatever your scenario, the experts at Optimiza Platform  
   Services have the experience and expertise to help you build the agile, reliable, and cost-
   effective Windows-based environment you need to compete. Our expertise comes from 
   hundreds of Windows and Exchange deployments and a services team that includes the best
   Microsoft-trained personnel in the region. No one is better qualified to design, build, 
   implement, integrate, manage and support your Microsoft environment - so you can reap cost
   and productivity benefits with greater speed and confidence, while optimizing the value of
   your investments

IT Management Tools Implementation and Support Services

Choose the right mix of powerful services and solutions to transform the way your organization delivers technology services - with help and guidance from Optimiza. The Optimiza Service Management framework enables your IT organization to consistently deliver services in a way that balances performance, quality and cost. This framework organizes people, processes and technology within the service management system based on Optimiza methodologies, industry best practices and international standards.

The Optimiza Service Management Framework provides a system for managing services across their lifecycle, in addition to all the resources and capabilities these services encompass. Our approach to infrastructure management can help you:

   Align IT cost with actual usage

   Reduce costs through shared resources and automation

   Enhance service levels to the business

   Improve utilization of computing resources

Optimiza Data Center Management Services Partners are: Cisco, Microsoft, EMC, HP, Symantec and CA.

IT Security Tools Implementation and Support Services

Turn to the experienced security specialists at Optimiza for a holistic, standards-based approach to ensure the integrity of your data, safeguard your assets and control access to critical resources.

Optimiza Security Services can help you:

   Improve business and security controls

   Avoid the consequences of security breaches - including downtime, lost business, clean-up
   costs, loss of sensitive information and impact on your business reputation

   Achieve a trusted infrastructure

   Implement a proactive approach to security, reducing vulnerabilities by managing IT-related
   risks in four areas: people, process, external environments and technology, as we offer end-
   to-end security lifecycle services including assessing, designing, building, integrating,   
   managing and evolving your security solution

Optimiza Data Center Security partners are: IBM ISS, Cisco, Symantec, CA and EMC.

Data Center Disaster Recovery Implementation and Support Services

Optimiza can help you implement and manage a flexible, cost-efficient disaster recovery solution that meets your specific needs now and well into the future. The foundation of your disaster recovery solution is data replication between geographically dispersed sites.

Optimiza Data Replication (DR) technologies create a flexible storage infrastructure that helps you react quickly to changing conditions. Optimiza SAN solutions can integrate your existing SAN technology or implement a new one. We can even combine multiple platforms for lower-cost storage with our storage virtualization services.

Optimiza DR deliverables include:

    Pre-installation knowledge transfer and planning

    Configuration and deployment of customized disaster-recovery sites providing enhanced fail-
    over and continuous management and monitoring capabilities

    System administrator and operator training

    Disaster recovery test design

    Disaster recovery rehearsal execution

Optimiza can manage your entire environment; one of your data centers could even be located in an Optimiza disaster recovery center. This eliminates the need for additional facilities-related investments, engages Optimiza experts to monitor and manage your solution and frees your technical resources for other business-critical activities.

Optimiza Disaster Recovery Services partners are: SunGard, Symantec and CA.

ERP Implementation

The ERP Implementation services offered by Optimiza help organizations automate their processes in order to ensure consistent, efficient, cost-effective and timely processing of all transactions. Leveraging imaging, best-practice workflows, electronic receipt and delivery of transactions, and unparalleled ERP system integration, Optimiza enables organizations to: 

    Reduce Operating Costs and Cycle Times: Our customers achieve dramatically lower costs-
    per-transaction with the ERP Suite, which captures and integrates all types of information  
   
and provides a single, consistent end-to-end process for handling all invoices-paper or
    electronic.
    Best-practice workflows provide automatic routing of each transaction and its associated
    information to the appropriate individual for highly efficient review, coding, and approval,
    accelerating transactional flow and avoiding mistakes. The increased speed and overall
    efficiency provided by best-practice automated workflows dramatically reduce cycle times 

    Improve Quality and Service Levels. Key controls are strengthened through automated and
    consistent best-practice workflows. Auditors and other process participants have fast,
    seamless access to transactions HCM self-service interface. The extension of self-service
    capabilities to all participants in transactions, including line-of-business staff and suppliers
    enables those involved in the process to answer many of their own questions and
    dramatically reduces inquiries to Finance, while providing improved service

    Enjoy End-to-End Process Visibility: Business line managers have an easy-to-use interface
    that provides the information they need to make timely, informed decisions on pending
    financial transactions. Finance managers meet strategic business objectives through an
    actionable view of AP operations. Available only from ERP, Finance executives and
    managers have process visibility and real-time access that allow them to immediately  
   
address critical situations and meet commitments to internal “customers” and suppliers

    Optimize Cash: Through access to real-time process data, from comprehensive overviews to
    detailed financial reports, managers are empowered to optimize cash resources - pay on
    time, avoid late payment penalties, and capture all available discounts. Coupled with
    capabilities such as e-invoicing, this gives Finance managers and executives powerful cash
    management abilities not available with other solutions on the market

Data Warehousing and Business Intelligence

Optimiza specializes in the analysis, design and building of Data Warehousing and BI solutions using Oracle technologies.

Oracle provides a comprehensive database platform for Data Warehousing and BI that combines industry-leading scalability and performance, deeply-integrated analytics, and embedded integration and data quality - all in a single platform running on a reliable, low-cost grid infrastructure. Oracle Database 11g also provides a uniquely integrated platform for analytics. By embedding OLAP, Data Mining, and statistical capabilities directly into the database, Oracle delivers all of the functionality of standalone analytic engines with the enterprise scalability, security, and reliability of an Oracle Database. 

Since data integration is a core requirement of any data warehouse, Oracle Database 11g
includes a leading ETL tool; Oracle Warehouse Builder, which leverages Oracle’s scalable data transformation and heterogeneous data-access capabilities.